Our Olympia Responsible Gaming

Why Responsible Gaming Matters to Us

We serve players across Australia, Canada, New Zealand, Scandinavia and India, and we know that gambling habits and risk factors can look different from one region to another. That's exactly why we don't offer a one-size-fits-all approach. Instead, at Olympia Casino, we give you a flexible set of controls so you can shape your own play according to your lifestyle, income and personal comfort level.

We've also restricted access for players from a long list of jurisdictions where online gambling regulations don't align with our licence, and in Sweden we simply don't offer bonuses at all, in line with local expectations around responsible marketing. Our goal is always to match our offering to what's appropriate for you, wherever you're playing from.

Tools We Offer to Keep You in Control

Our Olympia Casino account settings include several practical tools designed to help you manage your play. You can activate any of these at any time by contacting our support team.

• Deposit limits - daily, weekly or monthly caps on how much you can add to your account
• Loss limits - a ceiling on how much you're willing to lose within a set period
• Session time reminders - alerts that let you know how long you've been playing
• Cooling-off periods - short breaks of a few days when you need to step away
• Self-exclusion - a longer-term or permanent block on your account
• Reality checks - pop-up reminders during long sessions summarising your time and spend

How to Set a Deposit or Loss Limit

1. Log in to your Olympia Casino account
2. Go to the account or responsible gaming settings section
3. Choose the type of limit you'd like - deposit, loss or session time
4. Select the amount and the time frame (daily, weekly or monthly)
5. Confirm your choice or contact our support team to apply it for you

Please note that increasing a limit only takes effect after a short cooling-off period, while decreasing a limit is always immediate. We built it this way so that decisions made in a moment of excitement can't undo a limit you set with a clearer head.

Self-Exclusion at Olympia Casino

If you feel you need a longer break, we offer self-exclusion periods ranging from a few weeks to permanent closure of your account. Once self-exclusion is active, we will not send you promotional emails, and your account will be fully blocked from deposits and gameplay for the agreed duration. If you request permanent self-exclusion, we treat that decision as final and won't reopen the account, even if you ask us to reverse it later. We do this because we believe protecting you matters more than any single deposit.

To start a self-exclusion, simply reach out to our team through live chat or email, and we'll guide you through the process without any judgement.

Age Verification and Protecting Minors

We at Olympia Casino only accept players who are of legal gambling age in their jurisdiction, and we carry out identity and age verification checks as part of our standard KYC process. If we ever suspect that an account belongs to a minor, we suspend it immediately and request supporting documentation before any further activity is allowed.

We also strongly encourage parents and guardians to use device-level or network-level parental control software, since these tools add another layer of protection against underage access to any gambling platform, including ours.

Recognising the Signs of Problem Gambling

Gambling can occasionally become harder to manage than expected, and we want you to know the warning signs so you can act early. You might want to review your play if you notice any of the following:

• Spending more time or money than you originally planned
• Chasing losses with bigger bets
• Neglecting work, relationships or responsibilities because of gambling
• Borrowing money or using funds meant for essentials to play
• Feeling anxious, irritable or unable to relax when not playing

If any of this sounds familiar, we encourage you to use our limit tools right away, or to reach out to one of the independent organisations listed below.

External Support Organisations

We don't run these organisations ourselves, but we actively point players toward them because we believe outside, independent help is sometimes exactly what's needed. None of these services are affiliated with our brand, and contacting them is completely confidential.

Responsible Play Within Our VIP Program

Our Olympia Casino loyalty program rewards consistent play with status points and access to Demi-God, Divine and Titan tiers. Even so, we monitor VIP accounts for signs of unhealthy patterns, and our support team may proactively reach out if we notice unusual spending spikes. Loyalty rewards are never meant to encourage you to play beyond your means, and we'd rather see you enjoy our games long-term than chase a higher tier too quickly. If you're curious about current promotions, our Olympia bonus page explains how offers work alongside these safeguards.

Our Commitment to Fair and Transparent Play

Beyond limits and self-exclusion, we at Olympia Casino also believe transparency plays a role in responsible gaming. All our games from providers like Pragmatic Play, NetEnt, Play'n GO, Nolimit City and Evolution use independently tested random number generators, so outcomes are always fair and unpredictable. Knowing that every spin or hand is genuinely random can help you make more informed decisions about your play, rather than relying on patterns that simply don't exist in games of chance.