Olympia Casino Privacy Policy

At Olympia Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, store, and safeguard your information whenever you visit our site, whether you play on desktop, use the Olympia casino app, or log in through Olympia casino login on your mobile browser. By using our services, you agree to the practices described below.

Who We Are

Olympia Casino is operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958, with a registered office in Potrero Cerrado, County of Oreamuno, Province of Cartago. We hold an e-gaming licence issued by the Tobique Gaming Commission (Licence No. 0000002), and we work with an independent Alternative Dispute Resolution provider, EGIS, to ensure fair treatment of all players. Our Paysafe payment processing is handled through Tronabriz Limited.

Information We Collect

When you register, verify your account, or make a deposit at Olympia Casino, we collect certain personal and financial data necessary to provide our services responsibly and in compliance with our licensing obligations.

• We collect your name, date of birth, address, email, and phone number when you sign up for an account.
• We record your login credentials so you can securely access your account through Olympia casino sign in and Olympia casino log in pages.
• We gather payment details, including deposit and withdrawal history, currency preferences, and transaction records.
• We track your gameplay activity, including bets, wins, and bonus usage, such as when you redeem an Olympia casino promo code or an Olympia casino no deposit bonus code.
• We may collect technical information such as your IP address, device type, and browser data when you use our Olympia online casino platform.

How We Use Your Information

Our use of your personal data is limited to legitimate business purposes connected with operating Olympia Casino as a licensed online gambling platform.

• We use your data to verify your identity and confirm you meet the legal age and residency requirements applicable in your region, including Australia, Canada, New Zealand, Scandinavia, and India.
• We process your information to manage deposits, withdrawals, and to apply welcome bonuses, VIP rewards, and promotional offers such as our Olympia casino bonus codes.
• We analyze your activity to detect fraud, prevent money laundering, and maintain the integrity of our games.
• We may contact you regarding account updates, responsible gambling reminders, or new offers like our Olympia casino free chip promotions.
• We use aggregated, non-identifiable data to improve our website, mobile experience, and customer support quality.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience at Olympia Casino. Cookies help us remember your preferences, keep you securely logged in, and understand how players interact with our site, whether through Olympia casino online or the Olympia casino app. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate our services.

• We share data with payment processors, including Tronabriz Limited, to complete deposits and withdrawals securely.
• We may disclose information to regulatory authorities, including the Tobique Gaming Commission, when legally required.
• We share limited data with our ADR partner, EGIS, when resolving player disputes.
• We may share information with identity verification providers to confirm eligibility before you win at Olympia Casino or make withdrawals.

Data Security

We take data protection seriously and implement industry-standard security measures to protect your information. Our systems use encryption technology to safeguard sensitive data, including payment details and personal identifiers. While we strive to protect your data at every access point, including Olympia casino australia login, no system is completely immune to risk, and we encourage you to use strong passwords and avoid sharing your login details.

Data Retention

We retain your personal data for as long as necessary to fulfill legal, regulatory, and business requirements. Once your account is closed and no further obligations remain, we securely delete or anonymize your data in accordance with applicable law.

Your Rights

We recognize your rights regarding the personal data we hold about you. Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with our Data Protection Officer or the relevant supervisory authority.

To exercise these rights, you can contact our Data Protection Officer directly at DPO@novatrixsrl.net, or reach our support team through live chat, email at support@olympia.casino, Telegram, or WhatsApp, available 24/7.

International Data Transfers

As we serve players across multiple regions, including Australia, Canada, New Zealand, Scandinavia, and India, your data may be transferred and processed outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and contractual safeguards.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including the United Kingdom, United States, and several others listed in our terms and conditions. If you access Olympia Casino from a restricted location, we reserve the right to suspend your account and decline processing of your personal data for gaming purposes.

Third-Party Links

Our site may contain links to third-party websites, including payment providers and promotional partners. We are not responsible for the privacy practices of external sites, and we encourage you to review their policies separately before sharing personal information.

Children's Privacy

Our services are strictly intended for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and we take immediate action to delete any such data if discovered.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page regularly, especially before engaging in new promotions or reading an Olympia casino review of updated features.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please contact us at support@olympia.casino or DPO@novatrixsrl.net. For unresolved disputes, you may also contact our ADR provider EGIS at disputes@egis-adr.com.